Frequently Asked Questions
Answers about BAUBLOCK products, ordering, stock, payment, delivery and customer accounts.
BlocoCelular supports homeowners, builders, contractors, architects and project managers with autoclaved aerated concrete (AAC), BAUBLOCK products, technical information, ordering and delivery across the Algarve and Alentejo, Portugal.
What should I know before ordering?
Choose the product family, thickness, quantities and delivery requirements, then submit the request. The pro forma invoice sets out the order, any applicable quantity discount and the collection or delivery cost.
Read the ordering & delivery guide →Which BAUBLOCK family should I choose?
Start with the job the wall has to do: TERMECO prioritises thermal performance, UTILITAS moves toward greater strength and acoustic performance, and SILENSO is aimed mainly at internal partitions.
Read the family-selection guide →What is AAC and why is it useful in Portugal?
AAC is autoclaved aerated concrete: a lightweight mineral masonry material combining low weight, dimensional accuracy and useful thermal performance.
Read: What is AAC? →Can I pay online?
No. Submit your order request online and the pro forma invoice is emailed with the products, any applicable quantity discount and collection or delivery cost. Full payment is made before collection or delivery.
Do I need an account?
Yes. Registration is required before placing an order.
Do you sell to private and trade customers?
Yes. Both are supported.
Are trade prices different?
There is one public price basis. Discounts may be offered for larger quantities and will be confirmed by quotation.
Can I see live stock?
Use the catalogue to choose the products and quantities you need; the pro forma invoice then sets out the commercial details for the order.
How is delivery charged?
Transport is quoted according to the order and destination. Customers may also collect.
What is the pallet charge?
The pallet deposit is €10 per pallet and is refundable when the pallet is returned undamaged.
How are automated order confirmations sent?
Automated order confirmations and pro forma related emails are sent by our order system. Replies are directed to our orders inbox. Please contact dirk@blococelular.com or orders@blococelular.com instead.